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| Presentation | Products and Services | Engine Features | Billing Features | Screenshots | Pricing | Dynasoft TeleFactura - Telecoms platform with CDR billing, invoice manager, inventory management, QoS analysis and call ratingTeleFactura - Main Billing FeaturesMain billing and reporting features of TeleFactura Billing, TeleFactura VPN and TeleFactura Engine include: - The reporting functionality of TeleFactura organises and carries out all voice and data billing thanks to a rich set of features that supports any number of customers, resellers, operators, suppliers, text file or database CDRs and CDR formats and price lists. Services and types of billing supported include: MVNO/MVNE, WiMax, Hotspot, WiFi, DSL, VoIP, fixed line, mobile, SMS, MMS, outbound and inbound calls
and any type of recurring or usage-based services. Support for pulse-code modulation and call duration billing.
- Extensive number of configuration options so your market needs are matched as closely as possible: billing to the nearest 1, 15, 30 or 60 seconds; peak, off-peak, weekend, and bank holidays; multiple sale
taxes; different invoice template for each customer; unlimited Usage and Call Detail Record (UDR, CDR) formats; local-to-local calls; same network free calls; support for Mobile Number Portability (MNP), etc...
- Make more money thanks to TeleFactura’s branded billing: TeleFactura enables you to get distributors to outsource their billing to you.
- Full reporting and account reconciliation tools enabling invoice verification, revenue leak detection and quality of service (QoS) analyses: easily keep track of your costs, profits and quality of service (ASR, NER, FAS,...) thanks to 350 reports built into TeleFactura. An infinite number of reports can be further created with the SQL export utility.
- Any type of item can be added to your customer’s invoices with TeleFactura, not just voice, data or service items. Full-period or pro-rated billing.
- Unlimited number of Rating Plans/Bundles can be created, mixing any combination of destinations, number of minutes or calls per package and cost of plans.
- Inventory Management: Define an unlimited number of items in the inventory and track all transactions and quantities bought, sold, still in stock and from which supplier the items were bought and to which customer they were sold. Specify individual Receivables and Revenue for each item.
- Customer groups: create customer groups and give out free calls or calls at reduced rates depending on
whether calls are placed to other members of the same group.
- Manage your rate sheets easily:
- Support is given to up to 10 standard types of call costs (peak, off-peak, weekend, ...) with the ability to create your own cost types;
- Use of percentage margins;
- Convert your lists to a csv file or publish them on a website in HTML format;
- Create Least Cost Routing lists with advanced options that enable you to identify the best mix of destination vs. cost between any numbers of lists.
- Organise all your customers, resellers and suppliers in a convenient way:
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Add, remove, or modify the following details: associate each CLI/Service number with a start and end date, a CDR type, and a sales or cost price list; associated discount rates; itemised or summarised invoice; range of phone numbers; IP addresses for VOIP services,...;
- Search all outstanding invoices, account top-ups, payments received, discounts owed and check for any outstanding balance still owed;
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Link your customers with distributors, build complex commission structures for your distributors and manage all commissions due with powerful search features;
- Built-in customer referral system: Get your customers to refer other customers so they can obtain discounts that are then deducted from their invoices;
- Invoices are customisable with 8 different templates and possibility of creating copies of invoices.
- Create exportable documents, on the fly, for all transactions (invoices, credit notes,...) and for all contacts (customers, distributors and suppliers).
- Point of Sale (POS) for entering sales to your customers.
- Full-featured Call Data Records (CDRs) functionality:
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CDR data can be based on text files or in databases;
- TeleFactura makes it possible to manage CDR’s in two ways:
- Manual mode: step through the entire billing process to search for individual calls and to obtain greater control of this process;
- Automatic mode: The entire billing process is done in a completely automated way: CDRs
are downloaded from your supplier, calls are found and rated, invoices are sent by email, and the billing data is then published on the Web for access by your customers, all in a couple of clicks and in real time.
- With the processed data, open, save or print each customer’s fully itemised or summarised invoice using any one of 6 available formats (XML, HTML, PDF, XLS, WORD, or CSV).
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The handling of this process can be performed individually for one customer or, unmanned, for your entire customer database. The programme also checks for duplicate calls.
- Confidentiality guaranteed: Unlike pure Web-based systems, your data is not shared with anyone or hosted by us. The programme and its data run locally on your network and are not available to anyone
else. You also will not be dependent on the sometimes fickle nature of internet connections which can sometimes throw the user off when they go down.
- Accounting integration (MYOB, MS Accounting, SAGE, …). An advanced export utility is built-in that enables the user to build SQL queries or select tables and fields directly for export.
- Import and export data easily and quickly using advanced sets of wizards and tools.
- Create any number of SQL-based alerts that can be sent to any mailbox or shown on start-up.
- Direct Debit entry screen for customers.
- Role-based security with TeleFactura VPN for various operators.
- Increased productivity: As TeleFactura is mainly Windows-based you will be more productive and navigate between screens faster. Working with purely Web-based interfaces is known to decrease work efficiency as speed of access to data is slower, and users have to move constantly between browser
windows to get to the right information. We offer five software versions, one of which is a version that is especially designed to work through secure VPN so carriers can let their resellers use their copy of TeleFactura and only manage their data.
- TeleFactura is designed for speed and can handle up to 5,000,000 CDRs an hour with a single processor PIV machine.
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TeleFactura supports three database systems: Microsoft Access or enterprise-grade MySQL and Microsoft SQL Server.
- Powerful back-up utility of all the programme’s data (ftp or disk, manual mode or automatic).
- Retrieving and automatically unzipping your operators' CDR / UDR files from their ftp servers can be programmed to run as an automated task.
- Customer invoices can be sent by e-mail automatically once the billing process is completed.
- Receive e-mail alerts if customers exceed their credit limit.
- Powerful Web Access module comes as standard giving customers and distributors access to their current balance, invoices, and to search tools for all voice, data and service items. They can download a CSV file for the result set of their search.
- Supports multi currencies.
- Provisioning functionality with suppliers and distributors (DID management,...).
- The programme can be used by several client PCs simultaneously on a local network from any type of
windows power user account.
- TeleFactura supports French, German, Spanish, Italian, English for the programme as a whole and Norwegian and Hungarian for the invoice templates only. We will however include your language free of charge. Simply let us know which language you wish to see be integrated.
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Extensive order entry, account management, customer and distributor self-registration through TeleFactura CRM.
- While labelling.
- Our yearly support service enables our clients to submit change or feature requests. These are often
included free of charge subsequently in minor upgrades. It also includes unlimited support by e-mail, VPN or phone, and access to all updates, all for one year.
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with questions or comments.