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1. TestimonialsAs a software development firm and telecoms consultants with 14 years experience, we pride ourselves in offering quality products and services along with unparalleled pre and post-sales support. We work closely with our clients to ensure that they get the most out of our products, so that we can in turn benefit from their experience and thereby further improve our offering.
“We have recently moved most of our customer base to Dynasoft Telefactura. Because of Dynasoft's proactive approach and commitment to deliver, CommSys has built up enormous confidence in Dynasoft, and their capabilities. Let me assure anyone that CommSys spent considerable time evaluating a number of billing system products available, and Dynasoft continually came out on top.” CommSys, Australia, http://www.commsys.com.au. Return to top 2. Markets suited to Dynasoft TeleFactura - Data and telecom carriers;
- Independent data and telecom operators;
- Small and medium-sized resellers of carrier data and telecom services;
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Callshop minute resellers;
- Office space and service operators;
- Outsourced workplace providers;
- Purely data-based service providers who wish to go into voice provision in a cost effective way, and finally;
- Any company wishing to understand where its voice communication costs are coming from and financially control the use of these resources.
Return to top 3. Presentation and main features Why invest thousands of dollars developing a solution in-house or hiring billing staff, when you can get with Dynasoft TeleFactura a mature and fully tailored solution for a fraction of the price? Read about the pitfalls of developing a solution in-house vs buying an off-the-shelf one Web-ready, Dynasoft TeleFactura is the definitive voice/data billing solution for any company needing a full-featured solution to manage/control the access of their voice/data customers. TeleFactura interfaces with many
of today’s VoIP servers and softswitches to give full telecom billing engine capability. We also offer hosted and outsourced service options to mitigate the cost of the investment. TeleFactura is already used by dozens of carriers in 15 countries and supports 4 different languages. See below for more. Managing hundreds or even thousands of voice or data end-users has never been so easy!
Main features include: - The reporting functionality of TeleFactura organises and carries out all telephony and data billing thanks to a rich set of features that supports any number of customers, resellers, operators, suppliers and price lists. Services supported include: DSL, VoIP, fixed line, mobile, SMS, MMS, and any type of recurring or usage-based services.
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TeleFactura Engine offers close integration with the following VoIP servers and softswitches. We can integrate other systems on a bespoke basis.
- Asterisk
- Yate
- Evolynx Radius Server
- RadiusCat AAA Billing
- Brekeke SIP Server
- GNU Gatekeeper
- Extensive number of configuration options so your market needs are matched as closely as possible:
billing to the nearest 1, 15, 30 or 60 seconds; peak, off-peak, weekend, and bank holidays; VAT; invoice layout; unlimited CDR formats, etc. Support for call pulse and call duration billing.
- Keep all carriers, distributors and customers and organise them in one clear, easy-to-use interface.
- Make more money thanks to TeleFactura’s branded billing: TeleFactura enables you to get distributors to
outsource their billing with you.
- The programme can be used by several client pc's simultaneously on a local network from any type of windows power user account.
- Full reporting and account reconciliation tools: easily keep track of your costs and profits and check if
your carrier is correctly billing your company for all your active CLIs thanks to 300 financial reports built into TeleFactura.
- Any type of item can be added to your customer’s invoices with TeleFactura, not just voice, data or service items.
- Unlimited number of Rating Plans/Bundles can be created, mixing any combination of destinations,
number of minutes per package, and cost of plans.
- Confidentiality guaranteed: Unlike pure Web-based systems, your data is not shared with anyone or hosted by us. The programme and its data run locally on your network and are not available to anyone else.
- Accounting integration (MYOB, MS Accounting, SAGE, …). An advanced export utility is built-in that
enables the user to build SQL queries or select tables and fields directly for export.
- Import external data easily and quickly using special wizards.
- Direct Debit entry screen for customers.
- Increased productivity: As TeleFactura is mainly Windows-based you will be more productive, and
navigate between screens faster. Working with purely Web-based interfaces is known to decrease work efficiency as speed of access to data is slower, and users have to move constantly between browser windows to get to the right information. We offer three versions, one of which is a version that is especially designed to work through secure VPN so carriers can let their resellers use their copy of TeleFactura and only manage their data.
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TeleFactura is designed for speed and can handle over 400,000 calls an hour with a single processor PIV machine.
- TeleFactura supports three database systems: Microsoft Access or enterprise-grade MySQL and Microsoft SQL Server.
- Powerful back-up utility of all the programme’s data (ftp or disk, manual mode or automatic).
- Retrieving and automatically unzipping your operators' CDR files from their ftp servers can be programmed to run as an automated task thereby greatly facilitating the entire billing process.
- Customer invoices can be sent by e-mail automatically once the billing process is completed.
- Powerful Web Access module comes as standard giving customers and distributors access to their current balance, invoices, and to search tools for all voice, data and service items. They can download a CSV file for the result set of their search.
- Supports multi currencies.
- Manage your price lists easily:
- Support is given to up to 10 standard types of call costs (peak, off-peak, weekend, ...) with the ability to create your very own cost types;
- Use of percentage margins;
- Convert your lists to a csv file or publish them on a website in HTML format;
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Create Least Cost Routing lists with advanced options that enable you to identify the best mix of destination vs. cost between any numbers of lists.
- Local-to-local voice billing.
- Organise all your customers, resellers and suppliers in a convenient way:
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Add, remove, or modify the following details: associate each CLI/Service Number with a start and end date, a CDR type, and a sales or cost price list; associated discount rates; itemised or summarised invoice; range of phone numbers; IP addresses for VOIP services,...;
- Search all outstanding invoices, account top-ups, payments received, discounts owed and check for any outstanding balance still owed;
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Link your customers with distributors, build complex commission structures for your distributors and manage all commissions due with powerful search features;
- Built-in customer referral system: Get your customers to refer other customers so they can obtain discounts that are then deducted from their invoices;
- Invoices are customisable with 6 different templates supported and possibility of creating copies of invoices.
- Full-featured Call Data Records (CDRs) functionality:
- TeleFactura makes it possible to manage CDR’s in two ways:
- Manual mode: step through the entire billing process to search for individual calls and to obtain greater control of this process;
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Automatic mode: The entire billing process is done in a completely automated way: CDR’s are downloaded from your supplier, calls are found and rated, invoices are sent by email, and the billing data is then published on the Web for access by your customers, all in a couple of clicks and in real time.
- With the processed data, open, save or print each customer’s fully itemised or summarised
invoice using any one of 6 available formats (XML, HTML, PDF, XLS, WORD, or CSV).
- The handling of this process can be performed individually for one customer or, unmanned, for your entire customer database. The programme also checks for duplicate calls.
- TeleFactura supports French, Spanish, Italian, English for the programme as a whole and Norwegian and
Hungarian on the invoice templates only. We will however include your language free of charge. Simply let us know which language you wish to see be integrated.
- Our yearly support service enables our clients to submit change or feature requests. These are often included free of charge subsequently in minor upgrades. It also includes unlimited support by e-mail, VPN
or phone, and access to all updates, all for one year.
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4. Services, options, prices, and payment plans We offer eight comprehensive products and services set around TeleFactura: - TeleFactura Billing
: complete Windows and Web billing platform for voice, data and recurrent services.
- TeleFactura VPN: It includes all TeleFactura Billing features and is especially suitable for carriers who wish to give their service resellers the possibility of managing their data (clients, CDR’s,...) off a single copy of TeleFactura and via VPN. This represents a big saving for carriers (and their resellers) as they
then offer a value-added service to their resellers that does not require any additional copies of TeleFactura. A reseller cannot access another reseller’s data and the host machine is completely secured thanks to numerous security options.
- TeleFactura Engine: This version includes all TeleFactura Billing features, but also offers full integration with many established VoIP servers and softswitches (Yate, Asterisk, Evolynx Radius Server,
RadiusCat AAA Billing, Brekeke SIP Server and GNU Gatekeeper). We can integrate TeleFactura with any other Radius/AAA, H323/SIP and telecom equipment.
- TeleFactura CRM: This Web application works with TeleFactura Billing and is an invaluable tool to expand your business as resellers can create customer and sub-reseller accounts, enter customer sales and follow up on them.
- TeleFactura Admin
: The billing functionality is disabled, making it a cheaper alternative if you require some stations to only perform day-to-day administrative tasks.
- TeleFactura Hosted: Instead of making the investment of buying TeleFactura, we make it available to you via the Web for a small monthly fee. This service includes Web Access for your customers, and full access to the Windows interface.
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Dynasoft Telefactura Web Access Hosted: Users have access to all the scripts required to run TeleFactura Web Access alogn with an FTP account to upload their data.
- TeleFactura Outsourced: Worried that telecom billing might use up too many of your company’s resources? Let Dynasoft take the complex nature of voice and data billing out and carry out all your
billing needs for you. This service involves simply regularly sending us your lists of customers, CDR’s and prices and we then take care of everything for you for a small monthly fee.
Finally, we also offer full support services to ensure that your programme is always up-to-date and that you can use our solution quickly and effectively.
Dynasoft TeleFactura is very competitively priced as potentially no expensive MS SQL Server, or MS Server 2003 licences are required and will even run on a Pentium II machine with a basic installation of Windows. This alone is a saving of hundreds of Pounds over other solutions. Dynasoft TeleFactura is even more affordable thanks to our special offer detailed in §5 and our special monthly payment plan.
Below is the complete list of TeleFactura service and product items: - Dynasoft TeleFactura Billing.
- Dynasoft TeleFactura VPN.
- Dynasoft TeleFactura Engine.
- Dynasoft TeleFactura CRM.
- Dynasoft TeleFactura Admin: retails for 20% less than Dynasoft TeleFactura Billing.
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Dynasoft TeleFactura Hosted: set-up cost + cost is per month for every 400MB of data.
- Dynasoft TeleFactura Outsourced: set-up cost + cost is per month for every 70 customers, 350 CLIs or service numbers, 10 price lists, 10 CDR types, and 400MB of data.
- Unlimited support and all updates for one year: This covers all updates of the programme and unlimited support via email, phone or VPN for a full year.
- Two-hour training, installation and configuration service via VPN to ensure you are up-and-running fast.
- We regularly integrate bespoke features into TeleFactura for our clients. Let us know what functionality you require and we will endeavour to include it, often free of charge. Some development might involve costing out the work depending on whether the features sought are
specific to your needs or if they can benefit the programme as a whole. Rates used are always competitive. Please note that free or bespoke development is only valid for purchases of the programme at the full price.
- Dynasoft TeleFactura requires a permanent connection to the Internet and is activated with an Internet-based licence key. A dongle key can be supplied instead for clients wishing to use the programme without a permanent connection.
- 60-day payment plans are also offered (Not valid with the dongle key security system).
We work with a network of authorised resellers, and for this reason, we ask you that you please contact us for more exact information on prices and the name of your nearest reseller. Don’t hesitate to enquire with us for a free demonstration of the programme via VPN (Remote Desktop, VNC or
NetMeeting). Return to top 5. Save 10% off the normal price We have set up a special offer whereby users of the demo or users who get in touch with us can instantly claim
10% off the normal price of the Billing, VPN, Engine or Admin versions of our programme. This Quick Buy Special Offer is only valid for 48 hours after either getting in touch with us, or the receipt of the e-mail alert which is sent automatically 7 days after a download is registered on our servers. Please make sure you enter a valid e-mail address when registering the demo programme. Only one registration per end-user is allowed. Download and try the demo today.
Return to top 6. View main screenshots A. TeleFactura Web Access - Web login page 
TeleFactura includes a Web portal - This login page gives access to your customers so they can view their calls, contracted services, check their balance and download their invoices. B. TeleFactura Web Access - Display of calls made 
Amongst other features, TeleFactura Web Access makes it possible for customers to access all the calls they made through the use of numerous filters: call type, number called, number calling, name of telecoms carrier, or data service number,... C. TeleFactura Windows Engine - Main Interface 
The main engine is Windows-based and offers a user-friendly interface to enable you to access all your business activities: your suppliers’ price lists, rating plans, operators’ CDRs, billing options, and customers and resellers. D. TeleFactura Windows Engine - Full Reporting and Account Reconciliation Tools 
Keep track easily of your costs and profits and check if your carrier is correctly billing your company for all your active CLIs. E. TeleFactura Windows Engine - Create a Least Cost Routing list 
Amalgamate any number of lists easily into an LCR list to maximise your suppliers’ rates and your income. F. TeleFactura Windows Engine - Billing/Invoicing 
Our billing engine will greatly facilitate the time-consuming task of billing clients, accurately and reliably. 
The output, i.e. the invoice produced after running the programme can be loaded on screen, printed to a printer,
saved on your disk, published on a web or ftp server, or sent to customers by e-mail, using one of 8 file formats available. G. TeleFactura Windows Engine - Customer Accounts 
You have access to all your customers’ and distributors’ activities and their information at a glance. Mark their numbers for CPS activation, modify their details, commission rates, referring customers, and manage their invoices, commissions and payments effortlessly. H. TeleFactura Windows Engine - My price lists in detail 
Access all your price lists and their data from within this form. Apply percentages to rates of one or multiple destinations, or convert the list into csv or Web-ready html files. Return to top |
with questions or comments.